Refund Policy

1. General Policy

Thank you for choosing our platform for your educational journey. We strive to provide the best learning experience to all our students. However, we understand that circumstances may arise where you may wish to request a refund. This policy outlines the terms and conditions under which refunds may be issued.

2. Eligibility for Refund

Refunds will only be considered under the following conditions:

• The student has not accessed or downloaded any course materials, video lectures, or learning content.
• The refund request is made within 7 days of enrollment or payment.
• The course or program has not commenced.
• The purchase was made directly through our official website or authorized partner channels.
• Once the course has started, or access credentials have been shared, no refund shall be applicable.

3. Non-Refundable Situations

Refunds will not be provided in the following cases:

• Change of mind after course activation or access.
• Incomplete attendance, lack of participation, or failure to complete the course.
• Technical issues arising due to personal device incompatibility or internet connectivity.
• Payments made for services like registration, examination, certification, or administrative fees.
• Any promotional or discounted courses purchased during limited-time offers.

4. Refund Process

If eligible, the refund will be processed within 10–15 working days from the date of approval.

• All refunds will be made through the original mode of payment only.
• Transaction or payment gateway charges, if any, will be deducted.

5. Course Cancellation by the Institution

In case a course or program is cancelled or discontinued by the institution, a full refund will be issued to the student. Students will also be notified promptly via email or phone.

6. Final Decision

All refund decisions are subject to review by the management team. The organization reserves the right to modify or update this policy at any time without prior notice.